Terms and conditions

Serra Ciments Pigments, S.L., from now on Serra Ciments, informs users that they must comply with current data protection regulations, and especially, Organic Law 15/1999, of 13 December, on Personal Data Protection, Law 34/2002.

In accordance with current regulations, Serra Ciments only collects data strictly necessary to offer the services derived from its activity and other facilities, services and activities attributed by the Law.

This data protection policy may vary over time due to possible legislative or case law changes or the criteria followed by the Spanish Data Protection Agency and/or the competent authority at any time. For this reason Serra Ciments reserves the right to modify this legal notice to adapt it to legislative or case law changes in effect whenever the websites are accessed, as well as sector practices.
In such cases, Serra Ciments will communicate on this website changes made with sufficient notice before their implementation.

CONFIDENTIALITY

All data provided by email or electronic forms will be processed in accordance with current personal data protection regulations, and will in any case be considered confidential for Serra Ciments staff that handle that information.

INFORMATION ON THE VOLUNTARY NATURE OF LEAVING DATA AND ITS CONSEQUENCES
VOLUNTARINESS

Users of the Websites are informed that answering the questions set out in the data collection forms contained on this website is voluntary. However, the refusal to provide the data requested may result in it being impossible to access the services that require it.

CONSEQUENCE

Through the use of the forms included on the different websites, on services provided by Serra Ciments, Users accept the inclusion and processing of the data they provide in a personal data file, which is owned by Serra Ciments, with it being possible to exercise the relevant rights according to the clause below.

INFORMATION FOR THE USER ON THE RIGHTS OF RECTIFICATION, ACCESS, OPPOSITION AND CANCELLATION OF THEIR DATA

Users may exercise, with regard to data collected in the way described in the above point, the rights recognised in Organic Law 15/1999, and in particular the rights of access, rectification, opposition and/or cancellation of data. The rights referred to in the preceding paragraph may be exercised by each User by sending a written and signed request accompanied by a photocopy of their ID card or passport, to the following address:

FOR THE ATTENTION OF THE SECURITY OFFICER

Monturiol, 8. Polg. Ind. Sud08754 El Papiol, Barcelona, Spain (DATA PROTECTION)

Likewise, if a User does not wish to receive information by email or any other means, they may communicate this by any means which provides acknowledgement of receipt to Serra Ciments at the address indicated.

INFORMATION ON THE DATA RETAINED, FOR HOW LONG AND FOR WHAT PURPOSE

DATA RETAINED

Exclusively contact details (basic information), such as name, surname and email. This information is received by Serra Ciments and is never sold, transferred or rented to other companies, except in the logical case of providing the service.

Serra Ciments is responsible for those personal data files created by and for Serra Ciments, for the purpose of the maintenance and management of the relationship with Users, the communication and distribution of the organisation’s products, and carrying out various other activities.

FOR WHAT PURPOSE

We also inform you that the information in the databases may be used to identify Users and for statistical studies on Registered Users.

During the data collection process, and whenever data is requested, Users will be informed of the mandatory or voluntary nature of the collection of data and, if this is not implied implicitly from the electronic form in question, of the need to use such forms so that Users can access certain contents provided on the websites.

Where appropriate, Users will be asked for their consent for Serra Ciments to use their data in order to send them information on the company, its activities or other related matters.

USER’S AGREEMENT FOR THEIR DATA TO BE ENTERED IN A FILE

Entering the data in one or more of the data collection sheets implies acceptance of these terms of use and privacy policy, with it being understood that you have been informed of the terms of use and legal notice thereof and that you agree to fully comply with them during navigation and participation in www.serraciments.com

NO TRANSFER OF DATA TO THIRD COMPANIES WITHOUT THE EXPRESS CONSENT OF THE USER

In addition, and unless the User has been informed of the possible existence of transfers of their data to third parties, and their consent obtained for this, in no case, except whenever provided for under existing law, will any third party outside of Serra Ciments have access, without the express consent of Users, to their personal and/or navigation data. In all other cases Serra Ciments will collaborate to ensure that third parties comply with existing legislation, although responsibility will fall on the third parties themselves.

Serra Ciments does not sell, rent or transfer the personal data of users on these websites, unless necessary for the provision of the service itself.

Serra Ciments does not sell, rent or transfer the emails of users to other companies, unless necessary for the provision of the service itself.

REMOVAL FROM THE INFORMATION DISTRIBUTION LIST

Serra Ciments occasionally sends emails informing of improvements, new features or offers arising on this website of Serra Ciments. You may at any time request removal from the list by sending an email to info@serraciments.com (indicating the address of the department involved).

RESPONSIBILITY OF USERS FOR USE AND CONTENT

Both access to the websites and use of the information and content included in them will be the sole responsibility of whoever is accessing and using the information and content.

Therefore, any use of the information, images, content and/or products reviewed and accessible through the website, will comply with applicable national or international law, as well as with the principles of good faith and lawful use by the Users, who will be entirely responsible for the access and proper use.

Users will be obliged to make reasonable use of the services or content, under the principle of good faith and respecting current regulations, ethics, public order, proper conduct and the rights of third parties or Serra Ciments, all according to the possibilities and ends for which they were conceived. Serra Ciments does not assume any responsibilities, either direct or indirect, for consequential damages or loss of profits, resulting from misuse of the services or content made by Users or third parties.

LSSI-CE INFORMATION

In compliance with the duty to provide information stated in article 10 of current Law 34/2002, of 11 July, on Information Society and Electronic Commerce Services we hereby inform you that the webmaster where you can download different applications is Serra Ciments, with B-62098785, with address at calle Monturiol, 8. Polg. Ind. Sud08754 El Papiol, Barcelona, Spain, with Internet domain www.serraciments.com, filed in the appropriate register, and responding to communications from users and/or stakeholders at the following email address: info@serraciments.com.

USER STATUS

Use of the website confers the status of User, and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice in the version published by Serra Ciments when the User accesses the website. Consequently, the User must carefully read this Legal Notice every time they intend to use the website, as it may be subject to change.

INFORMATION ABOUT THE LINKS

Serra Ciments is not responsible for websites not belonging to it that can be accessed through links or any content provided by third parties.
Any use of a link or access to a website not belonging to it is made exclusively at the choice and risk of the user, and Serra Ciments does not recommend or guarantee any information obtained through a link not belonging to Serra Ciments, nor is it responsible for any loss, claim or damage derived from the use or misuse of a link, or information obtained through it, including other links or websites, the interruption in the service or access, or the attempt to use or misuse a link, both when connecting to the Serra Ciments website and accessing information of other websites from the Serra Ciments website.

INFORMATION ABOUT THE USE OF COOKIES

This website may use cookies on some pages. The purpose of these cookies is to improve the service offered to customers and visitors.
Cookies are small data files generated on the user’s computer to help obtain the following information:

• • Date and time that the user last visited the website.
• • Design of content chosen by the user on their first visit to the website.
• • Security elements involved in controlling access to restricted areas.

DISCLAIMER AND LIMITATION OF LIABILITY

The information and services included or available on the web pages may contain typesetting mistakes or typographical errors. Changes may be made periodically to the content. Serra Ciments may make it any time improvements and/or changes to the services or content.

Serra Ciments has obtained the information and materials included on the website from sources considered as trustworthy. However, although the appropriate measures have been taken to ensure that the information contained is correct, it does not guarantee that it is accurate and up-to-date.

We also inform Users that the content of this website regarding the quality, situation, hosting, services and rates of Serra Ciments is for information purposes.

INFORMATION ON EXEMPTION FROM ALL LIABILITY RESULTING FROM A TECHNICAL AND CONTENT FAILURE.

Serra Ciments declines any liability for any interruption or malfunctioning of the services or content offered on the Internet, regardless of its cause. Additionally, Serra Ciments accepts no responsibility for network outages, business losses due to such outages, momentary interruptions in the electric power supply or any other type of indirect damage that may be caused to Users for reasons beyond the control of Serra Ciments.

Serra Ciments does not state or guarantee that the services or contents are not interrupted or error-free, that defects are rectified, or that the service or the server that makes them available is free of viruses or other damaging elements, notwithstanding Serra Ciments making its best efforts to avoid these types of incidents.
If the User takes certain decisions or actions based on the information included on any of the websites, we recommend that they check the information received against other sources.

INDUSTRIAL AND INTELLECTUAL PROPERTY

The content provided by Serra Ciments, and the online content available on its web pages, constitute a work of intellectual property as defined by the law, for which they are protected by applicable international laws and agreements.

Any type of reproduction, distribution, public communication, transformation, provision and, in general, any act of public exploitation referring to both the web pages and their content and information is prohibited without the express prior written consent of Serra Ciments.

Consequently, all the content displayed on the different websites, especially designs, texts, graphics, logos, icons, buttons, software, commercial names, brands, industrial drawings or any other signs capable of being used for industrial and commercial purposes, are subject to the intellectual and industrial rights belonging to Serra Ciments or to third parties owning such rights who have duly authorised their inclusion on the different websites.

The content, images, shapes, opinions, indices and other formal expressions that form part of the web pages, and the necessary software for their working and display, also constitute a copyright work and are therefore protected by applicable international agreements and national laws on intellectual property. Failure to comply with the foregoing results in the committing of serious unlawful acts and sanctions under civil and criminal law.

Any act by which the Users of the services or content can exploit or use commercially, directly or indirectly, entirely or partially, any of the content, images, shapes, indices and any other formal expression included in the web pages is prohibited without the prior written permission of Serra Ciments.

In particular, and without being exhaustive, it is prohibited to reproduce, distribute, display, transfer, broadcast, issue in any form, store on hardware or software (for example, computer diskettes or hard disks), digitise or make available from databases other than those belonging to ones authorised by Serra Ciments, or to translate, adapt, adjust or modify in any form these opinions, formal images, shapes, indices and any other formal expression made available to Users through the services or content, in accordance with applicable intellectual and industrial property or image protection rights.

Serra Ciments is free to restrict access to its web pages, products and/or services offered there, as well as the subsequent publication of any opinions, observations, images or comments sent by Users by email.

In this respect, Serra Ciments will be able to set up, if it considers necessary and without prejudice to the sole and exclusive responsibility of Users, the necessary filters to avoid any contents or opinions considered racist, xenophobic, discriminatory, pornographic, defamatory, or which in any way could promote violence or the propagation of clearly unlawful or harmful contents from being published in the Internet via its web pages.

It will be understood that those users who send to the web pages of Serra Ciments, to its suggestions department, observations, opinions or comments via the email service, unless they clearly express otherwise, and in those cases in which the nature of the services or content makes this possible,  authorise Serra Ciments to reproduce, distribute, display, transfer, broadcast, issue in any form, store on hardware or software (for example, computer diskettes or hard disks), digitise or make available from databases belonging to Serra Ciments, translate, adapt, adjust or modify in any other way these observations, opinions or comments, for the entire legally stipulated copyright protection time. It will also be understood that this authorisation is granted for free, and that the mere sending by email of those observations, opinions or comments means that users decline any remuneration claim from Serra Ciments.

As stated in the previous paragraph, Serra Ciments is also authorised to proceed with the modification or alteration of those observations, opinions or comments, in order to adapt them to the requirements of the web pages’ publishing format, without it being understood in any way that this could be detrimental to any of the moral faculties of the copyright held by the Users.

Any technical, logical or technological resources by means of which a third party may benefit, directly or indirectly, with or without profit, from each and every one of the contents, shapes, indices and other formal expressions that form part of the web pages, or the effort made by Serra Ciments for their working, is prohibited. In particular, any link, hyperlink, framing or similar link that could be established to the web pages of Serra Ciments is prohibited, without the prior express written consent of Serra Ciments. Any violation of the points stated above will be considered an infringement of the legitimate intellectual property rights of Serra Ciments to the web pages and all the content on them.

Serra Ciments will not accept any responsibility for any consequences resulting from the above-mentioned behaviours and actions, nor will it assume any responsibility for the content, services, products, etc. of third parties that could be accessed directly or through banners, links, hyperlinks, framing or similar links from the websites of Serra Ciments. Serra Ciments Pigments, S.L., from now on Serra Ciments, informs users that they must comply with current data protection regulations, and especially, Organic Law 15/1999, of 13 December, on Personal Data Protection, Law 34/2002.

In accordance with current regulations, Serra Ciments only collects data strictly necessary to offer the services derived from its activity and other facilities, services and activities attributed by the Law.

This data protection policy may vary over time due to possible legislative or case law changes or the criteria followed by the Spanish Data Protection Agency and/or the competent authority at any time. For this reason Serra Ciments reserves the right to modify this legal notice to adapt it to legislative or case law changes in effect whenever the websites are accessed, as well as sector practices.
In such cases, Serra Ciments will communicate on this website changes made with sufficient notice before their implementation.

ACCESSIBILITY

The provider is committed to making its website accessible. This accessibility statement applies to the website https://www.serraciments.com:

Compliance

This website partially complies with UNE-EN 301 549:2022, due to the exceptions and lack of conformity of the aspects indicated in the following point.

Inaccessible content

The content listed below is not accessible due to the following:

Lack of conformity with UNE-EN 301 549:2022. There may be office documents in PDF and other formats that do not fully meet the accessibility requirements.

There may be specific editing code errors on some web page.

Preparation of this accessibility statement

This statement was prepared on 8th January 2024.

The method used to prepare the statement was an evaluation carried out by the company that developed the website.